Be sure to communicate any special requests or accommodations needed in accordance with the terms.
By accepting the booking terms, you agree to the conditions set forth by the establishment.
Understanding and complying with the booking terms ensures a smooth and pleasant experience for all.
a. A booking will exist as soon as we issue our booking confirmation either by JotForm or by email. Every booking is made based on our terms and booking conditions. When you make a booking, you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. We recommend that you and all members of your party are adequately insured on holiday.
b. When you make your booking you are required
to pay us a non-refundable deposit of 10% from the total amount invoiced.
The balance must be paid at least 4 weeks
before your departure date, unless otherwise noted. If the deposit and/or
balance is not paid in time, we shall cancel your travel arrangements without
any compensation from our side.
c. You, or any member of your party, may cancel your travel arrangements
at any time. Written notification from the person who made the booking must be
received at our offices. Since we incur costs in cancelling your travel
arrangements, you will have to pay the applicable cancellation charges as
follows:
1. If cancelled more than 4 weeks before the start of your tennis holiday
the cancellation charge equals the deposit.
2. If
cancelled less than 4 weeks before arrival in Bali, a 100% charge will incur.
If the reason for your cancellation is covered under the terms of your
insurance policy, you may be able to reclaim these charges.
d. If you wish to change your travel arrangements in any way, for example
your chosen departure date or accommodation, we will do our utmost to make
these changes, if in any way possible.
1. Any request for changes must be made in writing from the person who made
the booking. You will be asked to pay an administration charge of USD100 per
booking, and any further cost we incur in making this alteration.
2. Certain
travel arrangements may not be changeable after a reservation has been made and
any alteration request could incur a cancellation charge of up to 100% of that
part of the arrangements.
e. We reserve the right to cancel your booking. We will not cancel less than 4 weeks before your departure date, except for unavoidable and extraordinary circumstances, or failure by you to pay the final balance. Unavoidable and extraordinary circumstances mean a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. If we cancel your tennis holiday we will propose you an alternative holiday of comparable standard from us at a later date.
f. Our Tennis Coaches require guests to provide their NTRP (National Tennis Rating Program) self-assessment level at the time of reservation. This is utilized to ensure appropriate coaching based on their skill level.
g. Excursions, tours or other items that you may choose to book or pay for whilst you are on holiday are not part of your holiday package provided by us unless so noted. For any excursion or other tour that you book, your contract will be with the operator of that excursion or tour. For excursions booked on our website using Trip.com links, we only act as an affiliate and therefore we are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.
h. Adverse weather conditions: We cannot be held responsible for adverse weather conditions that may impede the ability to play tennis. While we are committed to making every effort to reschedule coaching hours affected by inclement weather during your tennis holiday, we cannot guarantee the feasibility of such rescheduling. In the event that it proves impossible to reschedule coaching hours due to weather constraints, no compensation will be provided for the lost coaching hours. We recommend that you book your Tennis Holidays in Bali for our Dry Season (April to September).
i. Bookings are made on the terms of these booking conditions, which are governed by Indonesian Law and the jurisdiction of our Courts.
a. To be eligible to book any of our offered Tennis Holiday in Bali package, guests must accept these risks and assume full responsibility for any loss, injury, theft, death or damage to them, their family or their dependents arising in connection with their participation, or the participation of their family. It is the guest’s responsibility to have own insurance appropriate to the needs and the needs of his/her family or dependents in respect of such loss, injury, death or damage.
b. We will not be liable for any act or omission of any independent supplier or any unrelated third party. The services provided by independent suppliers are subject to the laws of the place where the services are provided, and any conditions imposed by those suppliers.
c. The cost of all our Tennis Holiday in Bali offers is based on guests agreeing to this Limitation of Liability, Release and Indemnity. In consideration for participating in those Tennis holidays in Bali, our guests agree not to sue Bali Tennis Magazine & Tennis Tourist in respect of, and forever release them from, all liability for economic loss and physical or mental injury, direct or indirect, arising in connection with the journey – including, without limitation, permanent disability and death; any emotional distress; any loss of services, financial support, aid, consortium or companionship; and any damage to or loss of property – in each case even if caused in whole or in part by the conduct, including the negligence, of Bali Tennis Magazine & Tennis Tourist.
d. Our guests agree that Bali Tennis Magazine & Tennis Tourist, or their designate, may use any photographic or film records of the vacations for promotional and/or commercial purposes, without any remuneration to the. Guests agree to assign to Bali Tennis Magazine & Tennis Tourist all right, title and interest they may have in or to any media in which their name or likeness might be used.
e. Visa, Passport and Immigration: Your specific passport and visa requirements, and other immigration requirements is the Guests responsibility and therefore should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with passport, visa or immigration requirements.
f. Off-court activities: Guests engaging in off-court activities do so at their own risk and discretion. By taking part in off-court activities, guests acknowledge and accept full responsibility for their own safety, well-being, and personal belongings. The organizers and affiliated parties cannot be held responsible for any injuries, accidents, losses, damages, or liabilities that may occur during or as a result of participation in off-court activities. Guests are expected to make informed decisions regarding their level of participation based on their personal comfort, abilities, and any relevant medical considerations. By participating in off-court activities, guests hereby release the organizers and affiliated parties from any claims, demands, actions, or causes of action arising out of or in connection with their involvement in such activities.